I bought a recharge card for my phone
and just as I was about to load it, the guy stopped me. “Bros o, use this code
and you will get 6 times your recharge” he said. This I knew already but I
acted as though I had never heard of such before. I loaded the card with the
code he gave me, a code I knew prior our meeting, and acted as though I was in
awe when I saw my bonus upon loading the card. The guy was happy and felt
really happy. I could have just told him once the minute he made his suggestion
on how to improve my recharge- “my guy, I sabi
the code already” but then, I had to put his feelings first over mine. Telling
him off would have done either of two things- put him down or prevent him from
suggesting to other customers. It was a win-win situation for us as he felt
good that he had provided an improved customer service while I on the other
hand felt great as I had made him feel happy about the service he offers.
In life, sometimes there is a need to recognize another
person’s emotion over ours is necessary. There are certain situations that we
are meant to consider the feelings of others before ours. Working with the
heart over head-calculations is very critical in some areas of our lives. Using
the head all the times would say, “tell him he doesn’t have the talent to be a
successful musician”. Employing emotional intelligence would say, “tell him
that he needs to work more and develop his potentials to get to where he
desires”.
A man might be excellent in his choice
of career but still lack some things in his life. People tend to concentrate
more on their intelligence quotient and do everything necessary to improve
themselves in that respect, neglecting the need for emotional intelligence.
Some great men who have held high IQs have complained of losing some great gifts
of life such as finding love and keeping a good relationship; they fail to have
the ability to even show empathy.
Living life to fullness and attaining
one’s full potential requires one to realize the need of emotional intelligence
in all that he does. It requires the need to place emotional intelligence on a
high scale. Indeed, having a high IQ is good but life can only be as good as it
would be when there is a great room for emotional intelligence. Learn to
recognize your feelings, deal and control them. Learn to feel and be hurt some
times instead of being all macho and working all out with your head. Instead of
ponder with your head the calculated risks of falling in love with somebody,
feel with your heart. Make choices with your heart guided by the reasoning of
the brain rather than the other way round. Instead of thinking of ways to stand
upright and never fall, think of ways you can learn from a fall and get back up
a thousand times stronger.
In a daily-evolving world, emotional intelligence
is needed to stay afloat.
About the Author
Ettoh Oghenekefe is a freelance writer and strategic innovator.
He is also a Risk Managing Specialist and Financial Planner and hopes that every
individual can be as diligent in their spending and savings as they are in
their jobs and businesses
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